Personal Information is defined as âpersonally identifiable applicant/client information that is gathered in
connection with an application, pre-approval, request for information for a mortgage(s), loan(s), insurance
or other products offered through Olena.mortgage, and is provided to, or collected by, Olena.mortgage, its
staff, consultants, brokers, agents, associates, appraisers, real estate brokers and agents, credit bureaus,
lawyers, investors, lending institutions, credit companies, and affiliates on Olena.mortgageâs behalfâ.
Olena.mortgage is responsible for the personal information under its control and has a dedicated Privacy Officer
If you wish to contact us for more information, you may do so as follows:
By Telephone: 1-613-218-0575
By email: firstname.lastname@example.org
What personal information do we collect?
Personal information includes, but is not limited to:
- Your full name, address and telephone, cell phone number(s); fax number(s) or email address(es);
- Your occupation, your salary, duration of employment; contact numbers; address of employer;
- Information on existing property and/or home(s); including principal amount(s) of 1st, 2nd Mortgages; LOC,
interest, repayments and amortization schedules;
- Financial and credit information about you and/or other members of your family (spouse, guarantors, etc.);
- Your Social Insurance Number (SIN), and SINâs for other members of your family;
- Health Information, if you are applying for life/disability Mortgage Insurance;
- Amount(s) of life or disability insurance, RRSPâs and other investments.
Provision of your social insurance number (SIN), is optional
You should note that most Credit Reporting Agencies use the SIN as a unique identifier to ensure proper identification
when conducting credit reviews and/or preparing credit reports. If you do NOT wish to provide your SIN, our
ability to order a timely and accurate credit report may be affected.
How do we use your personal information?
Your Personal Information may be used by Olena.mortgage and its consultants, brokers, agents, associates, contractors
and affiliates , to provide financial advice, recommend products and/or services to you such as: obtaining
a credit bureau for mortgage(s), loan(s), insurance or other products offered through Olena.mortgage which
we think might be of interest to you.
Sometimes we have to share personal information
We do not sell Personal Information to third parties. We may share some or all of your Personal Information with
third parties such as lenders, lawyers and their related companies, providers of products or services relating
to your âhome and/or mortgage(s), credit reporting agencies, financial institutions or financing companies
which provide or insure mortgage(s), loan(s) relating to your home(s)â. Your Personal Information may be disclosed
when we are required or permitted by law, to do so.
How long do we keep your personal information?
Your Personal Information is retained to fulfill the purposes for which it was obtained and to meet our operational
and professional requirements as set out for governing regulatory bodies and/or any legal requirements, statutory
or otherwise, from time to time. Mortgage Outlet will delete, destroy or make anonymous personal information
within 24 months of any operational or legal requirements.
What can you do if you want to limit the use to which we put your personal information?
Personal Information collected from you, enables Olena.mortgage to provide financial services in connection with
an application, pre-approval, request for information for a mortgage(s), loan(s), insurance or other products
offered through Olena.mortgage We cannot provide this service without your personal information. If you do
not want us to disclose your Personal Information in a particular way, please advise our Privacy Officer as
described in the previous heading, âAccountabilityâ. We will be pleased to discuss with you how we can limit
collection, use or disclosure of your Personal Information.
You can request access to your personal information
You have the right to access the Personal Information obtained by us, per your consent, to ensure accuracy and
to correct any errors. If you wish access to your Personal Information, you should contact our Privacy Officer.
Lending Institutions, Private Investors, Appraisers, Real Estate Offices, Law firms, Equifax, TransUnion,
Credit companies, Banks, Finance companies, and/or Authorized staff of Olena.mortgage